PRIVACY POLICY

Privacy Policy
Effective Date: 2/13/2025

At HighLow, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.highlow.vip and purchase our products.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.

  • Automatically Collected Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

  • Voluntary Information: Information provided through customer inquiries, feedback, or surveys.

2. How We Use Your Information
We use the information collected to:

  • Process and fulfill your orders.

  • Improve our website and customer experience.

  • Send transactional emails (e.g., order confirmations, shipping updates).

  • Provide customer support.

  • Send marketing communications (only if you opt in).

  • Detect and prevent fraud or unauthorized transactions.

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance user experience and analyze website traffic.

  • You can manage cookie preferences through your browser settings.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping carriers) to fulfill orders.

  • Legal Authorities: If required by law or to protect our rights.

5. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

  • You can update or delete your personal information by contacting us.

  • You can opt out of marketing emails at any time by clicking the unsubscribe link.

  • You can request details about the data we store about you.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: highlow.industries@gmail.com
Website: www.highlow.vip